How to configure the Cloud Softphone app for iPhone and Android

Before you get started make sure you have been invited to the team so you have a username and password for the Birchills portal. Admin > Team > Invite new team member.

Once accepted allocated add default extension in. If this isn’t done, you’ll get a message on the app to say “default extension not set”.An Admin or owner user can do this by going to Admin>Team>Not set here you can allocate a default extension. This would also be where you can invite a new team member 

1. Install the free Cloud Softphone app.

2. Sign in with your username username@soarfree and your chosen password.

3. Once you login to the app, in the top left the account name should be shown in green that shows that you’re now able to start making and receiving calls - it’s as easy as that.